At Visible Leads Media, we prioritize your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information.

Information We Collect

• Personal Information:

  • Name: For identifying and contacting you.
  • Email Address: To communicate with you and send updates.
  • Phone Number: For direct communication and support.

• Non-Personal Information:

  • Browser Type and Version: To ensure our website functions properly across different browsers.
  • Operating System: To optimize website performance for various operating systems.
  • IP Address: For security purposes and to analyze website traffic.
  • Pages Viewed and Date/Time of Access: To understand how users interact with our site and improve user experience.

How We Use Your Information

• To Provide and Improve Our Services:

  • Respond to your inquiries and support requests.
  • Deliver the services you request, such as social media marketing, email marketing, and event marketing.
  • Analyze usage to improve our website and services.

• For Marketing Purposes:

  • Send you promotional emails about new services or updates.
  • Notify you about special offers or events that may interest you.

• For Communication:

  • Contact you regarding your service inquiries or feedback.
  • Manage your account and service-related communications.

Information Sharing and Disclosure

• Third-Party Service Providers:
  • We may share your information with trusted third parties who assist us in providing our services, such as email marketing platforms and customer support tools.
• Legal Requirements:
  • We may disclose your information if required by law or to protect our rights, property, or safety.

Data Security

• Protection Measures:

  • We use industry-standard security measures to protect your personal information from unauthorized access or misuse.

• Data Retention:

  • We retain your information only as long as necessary to fulfill the purposes outlined in this policy.

Cookies and Tracking Technologies

• Cookies:

  • Our website uses cookies to enhance your experience and analyze site usage.
  • Cookies help us remember your preferences and improve site functionality.

• Managing Cookies:

  • You can manage or disable cookies through your browser settings.

Your Rights

• Access and Correction:

  • You have the right to access the personal information we hold about you and request corrections if necessary.

• Opt-Out:

  • You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails.

• Data Deletion:

  • You can request the deletion of your personal information by contacting us directly.

Changes to This Policy

• Updates:

  • We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

• Notification:

  • Significant changes to the policy will be communicated through email or a prominent notice on our website.

Contact Us

• Questions or Concerns:
  • If you have any questions about this privacy policy or how we handle your personal information, please contact us:
    • Email: info@visibleleads.co.za
    • Phone: +27 61 585 0077